Edited by Ash on 05 October 2015 08:50
We will need your Rakuten.com (formerly Buy.COM) FTP login detail for repricing and inventory management.
You may need to contact Buy.COM for this purpose. You need to navigate to 'Settings --> Selling Venues --> Buy.COM'. Then you need to input all the required field values as shown in the following image and then click on 'Save Selling Venue'. The FTP url is always trade.marketplace.buy.com.