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* Question I have multiple listings of the same physical item on Amazon with SKUs such as: widget-a, widget-b and widget-c. Lets say I have qty 10 of this item - can your software make it so that each listing shows qty of each item then when any one o...
How to refresh the prices as per latest repricer report? Some times, the prices displayed on 'Unified -->Repricer-->Inventory List' may not have been refreshed with the latest repriced information. You may refresh the prices displayed in ChannelMAX inve...
ChannelMAX repricing for Rakuten.com(formerly Buy.COM) is achieved by combining two file, the Buy.COM listing export and the your Min/Max price range. For Buy.COM repricing, please refer the following steps: 1 We will need your Buy.COM FTP login detail....
If you are selling your Amazon FBA items on Ebay site, we can feed your Amazon prices to Ebay with certain percentage/amount higher or lower from Amazon's price or price match if your Ebay listings are assigned 'Custom Label' which are matched back to Ama...
This page explain how to integrate a 'Supplier' account with your ChannelMAX account for repricing and inventory management. A) As a first step, please configure your Supplier FTP credentials in ChannelMAX under '_Settings-->Dropship-->My Supplier 1-->S...
DNH Dropship Setup for repricing and inventory feed: A) As a first step, please configure DnH FTP credentials in ChannelMAX under 'Settings-->Dropship--> DnH-->Section 5' with 'File name to download: set to "ITEMLIST"(without quotes). [http://www.chan...
This page shows you how to connect NewEgg store in ChannelMAX. To connect to NewEgg, we will need 3 NewEgg related information. This information could be obtained by contacting NewEgg support and/or emailing to datafeeds@newegg.com. The 3 information ar...
We will need your Rakuten.com (formerly Buy.COM) FTP login detail for repricing and inventory management. You may need to contact Buy.COM for this purpose. You need to navigate to 'Settings --> Selling Venues --> Buy.COM'. Then you need to input all the...
Below are the steps to connect your Ebay account in ChannelMAX. Open Internet Explorer(not Google Chrome, if IE doesn't work you may use FireFox) www.channelmax.net/login.aspx Login myAccount --> Channels --> EBay US (or EBay UK or any other locale as n...
You may refer to this page to setup eBay Global Shipping program in ChannelMAX. We can setup your ChannelMAX account to process eBay orders thru Global Shipping Program. If MCF is already enabled in your account, by following below mentioned 2 simple st...
We have now integrated to 3DCART for managing website. Its similar to.. * Magento * BigCommerce * Volusion * WebStoreByAmazon * OSCommerce * 32 character long API Key need to be used for integration with ChannelMAX, and this API key could be gen...
We require following 3 information to setup BigCommerce in ChannelMAX. :1) LoginID : example = admin :2) API Token: this is 32 character long, such as 93920U345xy401767gh5c9f77re66f3x :3) API Path: example : https://www.{xyz}.com/api/v2/ You may refer...
To connect Sears marketplace in ChannelMAX, we need following details. 1) Login EMAIL to https://seller.marketplace.sears.com/SellerPortal [https://seller.marketplace.sears.com/SellerPortal] 2) Sears SELLERID, can be found by clicking on the top right...
Some times we get this SQS validation error "Error SQS:_The AWS Access Key Id needs a subscription for the service_" in ChannelMAX under '_Settings-->Account-->Selling Venues_' for Amazon USA or for any other Amazon locale. This error mean that you have s...
Amazon at times may merge/change ASIN value assigned to a specific item. If you do not input correct ASIN value when uploading the information to ChannelMAX, repricer would not consider such SKUs in repricing. Hence, you should always make sure that the A...
ChannelMAX can auto synchronize your FBA quantity with Rakuten.com (former Buy.COM) marketplace. Since at present unlike Amazon, Buy.COM will not let sellers upload a partial file, ChannelMAX makes use of Buy.COM listing report file, reads it, updates the...
At present we support Inventory Management for Amazon USA/CA/UK/FR/DE/IT/ES/CN/IN, Rakuten.com, Ebay US/UK/DE selling venues. Other Ebay locales could be added as per your request. Step 1) Please make sure that desired Amazon or non-Amazon selling Cha...
Here are the answers for some of the generic questions that may come up on your mind as you start using our new web interface, selling.channelmax.net. 1) Where do I see the inventory downloaded from Amazon? Ans: In selling.channelmax.net, you may click ...
1) Do you sell in Amazon FBA (US or Europe)? If answer is Yes, please see our 2nd question.   2) Do you want to sell those FBA items in EBay too? I am sure the "answer" cannot be No. Who would not not want to sell to as many buyers as possible? Since ...
We are glad to inform our users that ChannelMAX could enhance the repricer to reprice based on exchange rate for Amazon EU marketplaces. If you input Min/Max prices(aka floor and ceiling) in UK currency, GBP, repricer would automatically set Min/Max price...
After each repricer is complete, ChannelMAX creates a tab delimited report and keep it on the web server so that you can download any time. You may refer to the following steps to download and open the report in a spreadsheet: Open Google Chorme or Fire...
This page explains you how to create a folder in ChannelMAX and manage them to group your SKUs. Login to unified.channelmax.net Click on 'Settings' 1. From the left side menu click on 'Folders/Labels' 2. Click on 'Add New' 3. Enter folder name as desire...
You may refer the following steps to download buybox report of your inventory. 1) Click on the check box near 'BuyBox-->GO' filter on top of the repricer screen. 2) Click 'Actions-->Download Inventory' 3) Choose desired template basic or extended with ...
Here is how you may download your inactive SKUs on Amazon from our new web interface, selling.channelmax.net, Repricing screen. 1. Click on 'Filter' 2. Click ''Stat Filter++'' 3. Next, click on the count below "Not Selling" column, 4. Click 'Ok' 5. Click...
Please follow the following steps to purge trash folder in ChannelMAX Repricer.  1. Click ''Actions->Purge Trash[Off]'' 2. Set 'Purge Trashed SKUs' to "Yes" 3. Click "Empty Trash" Note: Depending on the number of SKUs you have in trash folder, it may ta...
Here is how you may use defined value filter and download desired set of SKUs on Amazon from our new web interface, selling.channelmax.net, Repricing screen. a. Click on 'Filter-->Defined Value Filter' b. Next, click on desired tab, for example Counts, R...
The SKUs whose floor (+shipping in selling venue, such as Amazon) is more than 5% higher than BuyBox total, ChannelMAX terms those SKUs as 'Deadbeat' SKUs. With floor 5% higher than BuyBox, it would be nearly impossible to obtain BuyBox as it may be outsi...
Here is how you may download your SKUs, which have no min price(aka floor) on Amazon using our new web interface, selling.channelmax.net, Repricing screen. 1. Click on 'Missing Floor' 2. Next, click green color 'GO'. 3. Click 'Actions-->Download Inventor...
You may refer to the following steps to manually create an SKU on repricer screen. Open Google Chrome or FireFox Login to selling.channelmax.net Click on "Repricing" menu Click on "Actions--->Add Item" In the new panel opened, input the following 4 infor...
You may refer the following steps to download your Amazon active listings present in ChannelMAX repricer. a) Click on the check box near 'Active-->GO' filter on top of the repricer screen. b) Click 'Actions-->Download Inventory' c) Choose desired templat...
Here is how to edit the quantity of an SKU on your repricer screen.. 1) Open Google Chrome or FireFox 2) Login to selling.channelmax.net 3) Click on "Repricing" menu 4) Search by an SKU or ASIN 5) Mouse hover 'Qty' column and click on pencil icon(edit sy...
Please refer to the following steps to add a new selling channel for repricing. 1) Authentication: As a first step, please obtain your Amazon MWS Auth token and save your account identifiers under Selling-->Settings-->Account-->Selling Venues section ...
This page explains how to setup your ChannelMAX account to auto import min-max data from an FTP feed file. 1) As a first step, please create a file and name it in format "_ftp_channelmax.txt" with the following columns in tab delimite...
To add a new SKU to the repricer, please do the following steps  Google Chrome or FireFox  Login to selling.channelmax.net  Navigate 'Repricing-->Actions-->Add Item'  Input the following 4 information and click on "Add This SKU"   SKU**   Title**   Qty*...
Below is how to update quantity in ChannelMax Repricer. Open Google Chrome or FireFox Login to selling.channelmax.net Click on Repricing   1. Search by SKU or ASIN   2. Click on green color 'GO'   3. Click on pencil symbol below column 'Qty'   4. Enter ...
We can edit min and max prices in ChannelMAX repricer as per the following 2 ways A:    Open Google Chrome or Fire Fox    Login to selling.channelmax.net    Click on "Repricing"    1. Search by SKU or ASIN    2. Mouse over Min or Max column and click o...
How to delete an SKU from repricer Open Google Chrome or FireFox Login to selling.channelmax.net Click on Repricing A: Manual Delete:   1. Check mark the SKU near SKU name   2. Click on "Actions-->Move To Folder"   3. Click on "Trash" folder and then ...
Below are the steps to download your inventory from ChannelMAX.  a. Open Google Chrome  b. Login to selling.channelmax.net  c. Click on Repricing  d. Navigate 'Actions-->Download Inventory'  e. Choose desired template  f. Finally, click on 'Download' ...
In "Repricing" using 'Actions-->Mass Update' tab, you may bulk change folder ID, repricing model, inventory profile, item condition, Min, Max prices etc.. * Open Google Chrome or FireFox * Login to selling.channelmax.net * Click on Repricing ...
Some times, the prices displayed on '_Selling-->Repricing_' may not have been refreshed with the latest repriced information. You may refresh the prices displayed in ChannelMAX repricer by navigating to '_Actions-->Refresh Price View_' which would allows ...
You may enable import options as below to download your active nonFBA and FBA listings from Amazon seller central. Open Google Chrome or Fire Fox Login to selling.channelmax.net Click on 'Settings-->Account-->Selling Venues'   a) Choose desired Selling ...
This page explains how to move an SKU from '_Trash_' folder to default '_SKUs_' folder for repricing. Open Google Chrome or FireFox Login to selling.channelmax.net Click on 'Repricing' menu  1. Click on 'Trash' from the drop down option Counts#  2. Tic...
This page details you on how to add an employee/user within your ChannelMAX account. Step 1:  1) Login to selling.channelmax.net using your main admin account  2) Navigate 'Settings-->Account-->Employees/Buyers'  3) Click on + icon(Add New) just below '...
Here are the steps you can follow to check repricer status: Login to selling.channelmax.net Click on 'Settings-->Processes-->Submitted Processes' page. It will show you the log of when the scheduled processes started and ended and how many SKUs are impact...
ChannelMAX now have the ability to add new items to your Amazon Seller Central. This feature could be setup for Amazon locales such as Amazon US/UK/CA/IT/ES/DE/IN/JP etc.. along with other non-Amazon locales such as Ebay/Rakuten.com. Below are the steps...
With the help of this new API, we get notification for the ASINs that underwent price change on Amazon offer listing page and ChannelMAX repricer will react to it immediately. Using this Subscription API, you can make use of the following rules in Channel...
'Inventory Profile' screen helps you to control quantities across the marketplaces. Under Settings-->Inventory-->Inventory Profile page we have the following options to control quantities under each of the selling venues: Buffer Quantity: How many less ...
If you are running a promotion on Amazon by putting the items "On Sale" then ChannelMAX can feed sale price to your Amazon seller central. For feeding sale price from ChannelMAX to Amazon, we would need a flat file uploaded via 'Fileuploader' with the fol...
This is how you can find seller name or seller ID on Walmart from ChannelMAX. 1) Open Google Chrome or FireFox 2) Login to your ChannelMAX account using selling.channelmax.net 3) Click on "Repricing" 4) Change Selling Venue on top right of the screen to ...
If the minimum selling price is inclusive of shipping: ChannelMAX advises you of this option only if your shipping is not weight based, meaning either with shipping band or with shipping override. For example, you procure an item at $10.00 Your cost of ...
HOW TO VIEW SELLING VENUE SPECIFIC STATISTICS? ChannelMAX allows you to reprice multiple Selling Venues i.e, Amazon locales such as Amazon US/CA/UK/DE/FR/IT/ES/JP, rakuten.com(buy.com), Ebay US, Play.com, Sears etc.. Hence to view the information presen...
When you manually create an SKU, by default SKU is added to default selling locale. If you wish to add an SKU to a non-default selling venue(lateral venues added for repricing), you may create an SKU [https://channelmax.kayako.com/Knowledgebase/Article/Vi...
This page explains how to setup  bundle SKUs in ChannelMAX inventory and how quantity is subtracted when masterSKU is setup as bundledSKU.  You can create bundle SKUs as per the following steps: Login to selling.channelmax.net Click on Repricing Search ...
In ChannelMAX 'Repricing' page, you may click on the master qty(blue color qty) to view "Inv Adj Rpt". This report would provide you the details of how the quantities were adjusted on a specific SKU. You may also view this report by navigating "Reports-->...
How to update Re-Order quantity in ChannelMAX? Another option is to update "Re-Order" quantity manually in ChannelMAX Inventory by following the steps provided below. Open Google Chrome or Fire Fox Log into selling.channelmax.net Click on "Repricing" 1. S...
First step, please create a new SKU value in ChannelMAX inventory. It should be a non sell able SKU and labelled as MasterSKU {for example, widget}. This SKU should not be listed in Amazon or any other selling venue. It will simply be used as an umbrella ...
This page explains the filters available in repricer screen.  PRICE VIEW: When navigated to "Filter-->Stat Filter++-->Price View", SKUs could be filtered by your active SKUs, inactive SKUs, at floor price or at buybox etc..  [http://www.channelmax.in...
* By default, repricer will work against the competitors under same item condition, be it a new condition SKU or used.  * Used Condition SKUs are repriced against the competitors under same sub-condition, meaning if your SKU is Used-Very Good and there ar...
WHAT IS MCF? Amazon FBA can fulfill your orders from other selling venues such as EBay and Rakuten using your inventory stored at an Amazon fulfillment center. This is well documented under http://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nod...
You can make payment to ChannelMAX using your Paypal account as below: Open Google Chrome or FireFox Login to https://selling.channelmax.net/ Click on "Settings-->Account-->Billing" and then click "Billing" on black color ChannelMAX Unified webtop Under...
HOW TO ADD MAP TO CHANNELMAX REPRICER? You may manually add MAP price for your listings in ChannelMAX as shown in this link [http://www.channelmax.info/wiki/mediawiki-1.15.1/images/e/ed/Add_MAP.png]. Or upload a file in tab delimited text format (.txt...
You may reset your password in ChannelMAX under 'Settings-->Account-->Change Password' page as shown in this image. [http://www.channelmax.info/wiki/mediawiki-1.15.1/images/8/84/Change-Pass.jpg] If you have trouble in log into ChannelMAX under the sign...
Here is how the profit calculator could be used by clicking on calculator image under 'Min' column in "Repricing" screen. Input _PRODUCT UNIT COST_ and _MARKUP_ in either % or $ and system would auto add Estimated FBA fee(if SKU is FBA) and Amzn Commiss...
This page explains you how to setup your ChannelMAX account to auto add FBA items to Ebay. This process will do everything for you (unless you want to overwrite any info). ChannelMAX would gather information (including images) and list the items to EBay...
1) Login to selling.channelmax.net 2) Click on your user name on top right of the screen and then click 'Support' 3) In the new tab, click 'Submit a ticket' tab and continue, it's self guided. [http://www.channelmax.info/wiki/mediawiki-1.15.1/images/1/...
ChannelMAX offers a unique capability to manage dropship inventory in Amazon in a very automated way. For Amazon, you are required to add desired Amazon channel [https://channelmax.kayako.com/Knowledgebase/Article/View/47/2/how-to-add-a-new-selling-venue-...
How to check 'Cost Adjustment' report? In ChanelMAX "Repricing", you may check "Cost Adjustment" report to see details of cost adjustments that are performed on a specifc SKU. You may click on C near the quantity of an SKU to view "Cost Adj.Rpt" panel. ...
Petra Setup: A) As a first step, please configure Petra FTP credentials in ChannelMAX under 'Settings-->Account-->Dropship-->Petra-->Section 2' with 'File name to download': set to "ProdList.csv"(without quotes). B) Next, click on 'Enable Feed' and ent...
CWR Dropship Setup for repricing and inventory feed: A) As a first step, please configure CWR FTP credentials in ChannelMAX under 'Settings-->Dropship-->-->CWR-->Section 2' with 'File name to download: set to "inventory.csv"(without quotes). [http://w...
You may store your actual item (SKU) purchase price (or the procurement price from vendor) in ChannelMAX. This value is not used for any calculation while repricing or managing inventory. At the time of order download, the corresponding purchase price is ...
On your 'Repricing' page, you may customize the display of the columns as per your requirement. By default SKU, ASIN, Product names, Min, Max, Notes, BBox rotation %(R%), Competitor etc.. are displayed. However, if you want to view only selected columns w...
1. Where do I see the inventory downloaded from Amazon? You may view your inventory downloaded from Amazon under selling.channelmax.net "Repricing" page. 2. How do I find the files that I had already uploaded to ChannelMAX? You may click on 'File Up...
1) How fast ChannelMAX can reprice my items? We can enable real time repricer using Amazon's latest Subscription API. You may read this link from Amazon  [https://sellercentral.amazon.com/forums/ann.jspa?annID=70] 2) Sometimes we notice that same item...
* When you are selling same ASIN with 2 SKUs, one being FBA and another nonFBA, by default repricer would keep your nonFBA SKU price higher than your own FBA SKU price. This is because, being FBA, you have higher privilege in getting buyboxes against yo...
* If you want your FBA SKUs repriced against FBA competitors and Amazon only and ignore nonFBA offers, then need to modify repricer setting in 'Settings-->Repricing-->Repricing Model-->My FBA Listings-->Against NonFBA' to Ignore' from the drop down sele...
HOW TO UPDATE MINSELLINGPRICE USING FILE UPLOADER? When you use ChannelMAX repricer sometimes you may want to change the MinSellingPrice (aka Cost/Min or bottom price) for some of the SKUs present in ChannelMAX 'Repricing' dashboard. It may be for various...
Login to https://selling.channelmax.net/ Click on "Settings-->Account-->Billing" "Home" tab would display your repricer plan for which invoices are generated "My Invoices" tab will show your invoices Click on "My Credit Cards" tab to add card or to view t...
a) Open Google Chrome or FireFox b) Login to https://selling.channelmax.net/ c) Click on "Settings-->Account-->Billing"   1. Click on "My Invoices" tab.  2. Select the unpaid invoice.  3. Next, click on the button "Pay With C.Card" and proceed, its self...
You may use this simple UPC Search tool to find/generate a report from Amazon on demand. Below steps shows how you can manually find the results for ASIN Search using this Amazon Search under "Research" menu. 1) Choose the 'Sites' and search type UPC/EAN/...
BULK SEARCH USING 'BULK SEARCH FROM FILE' TAB: Now we have an enhanced method to perform this search under UPC Search using 'Bulk Search from File' tab. This process runs on background and you need not keep the web screen open to complete this search. Onc...
WHAT IS AMAZON MWS SUBSCRIPTION API AND SQS? Amazon MWS Subscription API released in the month of August 2013 to provide the sellers ability to reprice the items more rapidly than the older 'Products API'. This is useful for many of you who use the auto...
This time variant repricer setup would help you configure the repricer to reprice to ceiling price during specified time of the day. Below are the steps to achieve this requirement: 1) Define 2 new repricing models under 'Settings-->Repricing-->Repricin...
When your account is created, by default repricer would run in report mode only as it's for demonstration purpose. You would need to make the repricer live manually by logging into your ChannelMAX account as below to feed the prices to Amazon Seller Centr...
If you want to reprice against a specific competitor, you may configure Amazon merchant ID of the competitors under "Settings-->Repricing-->Repricing Model-->Seller" tab. This rule would work good with Amazon's latest Subscription API only. Click here [ht...
How to create a new repricing model and assign SKUs to newly created repricing model ? A. Create a new repricing model.   a. Open Google Chrome or FireFox   b. Login to selling.channelmax.net   c. Click on 'Settings-->Repricing'   d. Next click 'REPRIC...
We require following 3 information to setup BigCommerce in ChannelMAX. 1) LoginID : example = admin 2) API Token: this is 32 character long, such as 93920U345xy401767gh5c9f77re66f3x 3) API Path: example : https://www.{xyz}.com/api/v2/ [https://www.{xyz}.c...
With this setup, ChannelMAX can reprice your SKU with the buy box price of another related ASIN. Below are the details of this setup. A) First, we have to establish a connection between your ASIN and related ASIN, by saving the related ASIN in ChannelMA...
Here are the steps to add Walmart in ChannelMAX for inventory management.  1) As a first step, please login seller.walmart.com [https://seller.walmart.com/] and obtain "Private Key" and "ConsumerID" from your Walmart account under General Settings --> API...
We have now integrated with Walmart for repricing. Here are the steps to setup Walmart repricer. 1) As a first step, please login seller.walmart.com [https://seller.walmart.com/] and obtain "Private Key" and "ConsumerID" from your Walmart account under Ge...
We are glad to inform you that ChannelMAX could now be used as a listing tool to create listings on Walmart. Here are the steps to setup Walmart in ChannelMAX. 1) As a first step, please login seller.walmart.com [https://seller.walmart.com/] and obtain "P...
FILE UPLOAD: MASS DELETE Please upload a file to ChannelMAX (using Inventory--> File Uploader)containing these three column headings: * SKU * FolderID * SellingVenue In the SKU column, put the SKU you want to delete, in the 'FolderID' column, put...
If you are receiving Amazon alert stated above, please do the following step to renew MWS Authorization. Log in to your Amazon seller central Then navigate to SETTINGS > USER PERMISSIONS In the User Permissions page, scroll down to find the section c...
1) Amazon credential in ChannelMAX Once your account is created using auto registration link under www.channelmax.net, your Amazon credentials are saved in Settings-->Account--> Selling Venues section with Repricer option#"2(A). ENABLE REPRICER" set to "Y...
When your account is created, SKUs are auto downloaded from Amazon with your current Amazon price saved as 'Ceiling' price under 'Repricer' but, 'Floor' field will be missing. For repricing, we need floor price too. To upload your inventory file to Channe...
From September 05 2016, for new registration into ChannelMAX, you will be required to get MWS authorization token from Amazon MWS and input into ChannelMAX. ChannelMAX uses these to connect to your Amazon Seller Central. Please note that for existing Chan...
_HOW TO SEND CUSTOM REPRICER REPORTS TO FTP?_ This setup will help ChannelMAX send your repricer R reports to FTP account when every reprice process is completed as per the 'RE-PRICE' schedule configured under '_Settings-->Process Setup_' page. Here are...
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